Thank you for choosing to extend your guarantee for a further one year, making a total of three years.
To register for the Extended Guarantee, simply fill in the form below. You have 30 days from the date of purchase to register for the Extended Guarantee.
Please complete all of these questions fully for your Extended Guarantee to be processed. On receipt of your completed registration, PondMAX will email or post to you an Extended Guarantee Certificate. The Extended Guarantee begins from the end of the standard two year warranty period.
Australia Consumer Warranty Information:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Warranty is given by Chemkay Pty Ltd trading as Aquatec Equipment; contactable by phone or email. To make a claim under the Warranty you must return the faulty product to the place of purchase with a valid receipt or proof of purchase.
Where the goods recipient is aged 17 years or under, we request that a parent/guardian complete the questionnaire.
Your privacy is important to us and a copy of the Privacy Statement may be found on the applicable countries PondMAX website or may be requested in writing to our Privacy Officer. All personal information collected on the questionnaire, is primarily used to maintain a database for Extended Guarantee, internal research, product and marketing initiatives.